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Chinese New Year Holiday Warm Reminder – Shipping Delay & Customer Support Availability

23 Jan 2024 0 commentaires

As Chinese New Year approaches, we would like to inform our valued customers that there will be a temporary halt in our shipping services from February 5th to February 18th, due to the holiday season. We apologize for any inconvenience caused by this delay.



Pre-order Recommendation:
To ensure timely delivery, we kindly suggest that customers place their orders in advance. Our inventory is well-stocked, and as soon as the holiday concludes, we will promptly send out all orders placed during this period. We appreciate your understanding and support in making your shopping experience smooth and hassle-free.

Customer Service Availability:
Even during the Chinese New Year festivities, we will have a dedicated team available to handle customer inquiries and resolve any issues that may arise. We have also set up a local customer service support system for immediate communication, ensuring that your concerns and requirements are addressed promptly.

Continuous Support & Free Resources:
During this period, we will continue to share success stories and tutorials through our social media platforms such as Facebook, YouTube, and TikTok. You can visit spidermake.com to access and download free case studies. Additionally, we remain committed to enhancing our services for our esteemed customers by regularly updating and optimizing our wiki.spiderlasers.com platform.

We appreciate your patience and cooperation during the Chinese New Year holiday period. Our team is dedicated to providing you with the best experience possible. Should you have any further questions or concerns, please do not hesitate to reach out to our customer service team. We wish you a prosperous and joyful Chinese New Year celebration.

Click to buy our Spider X1S 、Spider A1 and start your creative journey!

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